The 퍼블릭 알바 pay for airline ticket agents is determined by many factors, including education, experience, and location. According to various salary-aggregator websites, an airline ticket agents salary in the United States varies from $35,991 to $52,000, with the median salary being $43,164. Here is a list of some large cities, along with the respective median salary for an airline ticket agent, according to Bureau of Labor Statistics.
Typically, ticket agents work for airlines at large airports located near large metro areas or cities. In addition to working at the airports ticket counter, ticket agents can work in an airlines downtown booking office or at hotels.
Whether they are manning an airline ticket counter at 5am for early morning flights, or checking passengers into red-eye flights in London, ticket agents assist the airline client both before and after they depart. Ticket agents welcome airline customers, assist with luggage checks, and assign seats on an airplane. They also manage airline ticket sales, changes in reservations, and provide aircraft-boarding information.
Ticket agents are responsible for handling bookings, cancelations, changes, and informing customers if their flight has been delayed or cancelled. Reservation sales agents provide telephone travel information for airline customers. Ticket counters are located in each city served by the airline. Where these are not available, the airline is required to maintain copies of its rate regulations in the ticket offices of the airports and cities where it serves.
For domestic travel, an airline can make all of its contract terms available to you at or with your ticket when you purchase it. You may jump onto any plane that is part of the same alliance as your airline at any time. You may also contact your travel agent, another ticketing outlet, or an airline that serves a destination that you would like to visit.
Once you have purchased a ticket, call your airline or travel agent one to two times prior to your departure to verify fares. Ask whether your ticket is valid on a different carrier without additional fees should your flight be cancelled or suffer extended delays, and if the first carrier will cover meals or hotel rooms during your layover. Some airlines may require that you simply arrive at your ticket/baggage claim counter at that point; however, most will require you arrive all the way to your gate. Airline ticket counters generally work around-the-clock in the airport, so they provide a large range of hours.
Airport managers generally work normal hours, but they may have to be on call for emergencies, or when weather or other factors affect flight schedules. Larger airports serving commercial airlines will require managers to oversee multiple departments, but smaller airports might require an airport manager who is more hands-on in areas like finances, security, maintenance, etc. Airport managers need to work closely with numerous people, including the FAA, National Transportation Safety Board (NTSB), airline leadership, air traffic controllers, firefighters, security officers, linemen, and maintenance workers, administrative staff, food service workers, and sometimes retail managers.
While airlines are in the business of moving people from place to place, they cannot operate without the assistance of a number of people on the ground, including people who receive reservations and sell tickets, and people who help to ensure that planes are running on time. To assist with them traveling are all sorts of different employees from various airlines and companies. Israeli airline El Al, meanwhile, provides its own trained train marshals. Sales representatives tout their airlines, trying to sell cargo spaces and airline tickets.
The airlines District Sales Manager supervises all the reservations and ticket sales offices within the region, as well as sales representatives within the region. A ticketing representative also can become a ticketing trainer, or may join the airlines sales force.
To be successful as a ticketing agent, you need to possess excellent customer-service skills, which many airlines will help you develop with training that takes place on the job. Because ticket agents directly interact with passengers, airlines prefer to see customer service and/or sales experience, as well as great verbal and written communication skills, basic computer typing and skills, and ability to do basic math.
Airline ticket agents with large networks of contacts are well-positioned to negotiate higher salaries. Wages vary greatly depending on employer and location, and larger airlines typically offer the most competitive salaries. Airports and airlines hire a variety of workers, with salaries ranging from about the average salary to extremely high.
Many airlines are moving toward automatedticketlesstravel, and so they are cutting back on some workers needs. With overall declining flight demand, some airline workers are concerned about their jobs. Almost every airplaneload of airline passengers includes some with immediate travel needs, and others who might care more about how much a ticket costs than getting to their destinations on time.
The duties of passenger service agents include issuing refunds to passengers, computing fares, preparing and selling tickets, collecting over-garbage charges, checking bags, and providing travel information. Selling tickets, issuing reissues, helping agents at the airport by telephone in finding better flights, and/or rebooking customers onto alternate flights should any cancellations occur in customers travel arrangements. Training generally covers airline policies and procedures, as well as information about operating equipment related to the job, such as a computer at a ticket counter. The stations operations officer, or area operations manager, is responsible for providing general airline operations for any given airport.
Pilots may fly for airlines, for private companies, or as private pilots for entrepreneurs. When airlines make their compensation offers, they can give you a choice of a free ticket for a future flight at a higher value than a monetary payout. Airlines may offer a free ticket or vouchers of a certain amount in dollars on future flights instead of cash for denied-boarding compensation.