Virtual Office Solutions to improve your Business
Whatever your business communication and staying in contact is paramount. Our telecoms systems use the latest technology to ensure you can see who is calling - at what times you are busiest - and how many calls you've answered/missed or have gone to voicemail or your messaging system. In short, we offer far more than a simple telephone number with a message service. Our solutions can help your business manage communications effectively and help improve your sales rates and help you maintain contact with your customer base. This is essential in today's competitive climate.
Our competitors offer a message taking service - we offer you a complete call handling solution.
Stop Missing Important Sales Calls - filtering allows you to prioritise your incoming calls
A reliable state of the art electronic phone system - we don't use cheap VOIP lines. With a WestOne electronic phone system provided by Connected Telecoms Ltd you are able to filter calls using state of the art menu systems and functionality.
An almost endless list of functionality designed to assist you and your business:
- Call Statistics - see when your busiest periods are, time to answer and even those missed calls - all go toward helping you manage your time more effectively.
- Call Queuing - Que up to 99 callers at anyone time, offering a range of options while queing including que position, hold music options, options to leave voicemail if not wanting to hold.
- Hunt Group - Programme your line to call a range of numbers in turn, for example call office line one, home office line, call mobile, no answer go to voicemail. Provides an effective way to control your incoming calls that suits you.
- Menu Options - Programme up to 10 menu options that divert to a range of numbers or voicemail options of your choice. Helps ensure the caller gets through to the correct department.
- Caller Time Management, Out of Hours Response - Control the times your callers can get through to you, leave a bespoke message or an option to leave a voicemail out of hours - the choice is yours.
Bonus Features:
- Free Conference Calling Facility - Set up a conference call "room" whenever you require free of charge, unlimited use every month.
- Free Menu Options Recordings - Provided with every line is the option to use menu set up service. Offering a number of electronic call menu options bespoke to your needs. A range of voices are available, male, or female UK or USA etc.
- Option to have a professional voice artist prepare your menu system for an additional fee.
Combine Telephone & Virtual Address Service for a London office presence
Create a professional virtual presence for your business - immediately benefit from trading from the heart of central London and our prestigious business addresses in Mayfair W1 or Holborn EC1. Combining both our Virtual Address services and superior telecoms systems can provide your business with the boost in sales that it seeks. You may also consider moving your registered office to our business address - this can also improve the financial standing of your company and it's all important credit rating. Most companies will look at your ratings before considering partnerships, trade supplies or other major decisions. |